WordPress support
Fast, Reliable Help When You Need It
With our dedicated WordPress support, you can focus on what you do best while we handle everything from updates to troubleshooting. Whether it’s fixing issues, optimising website performance, or offering you our expert advice, we make sure your website site is always running and totally stress free.
What We Do
Keep Your Website Secure, Updated, and Performing at Its Best
WordPress is powerful, but it needs regular care to stay secure and efficient. Without the right support, your site could suffer from slow load times, outdated plugins, and security risks. We offer proactive support to ensure your WordPress site is always up-to-date, secure and optimised for top-tier performance. As WordPress powers over 40% of the internet, it’s true that WordPress is a high-level target for attacks. Our support service keeps your site from becoming a victim of hacks.
Website Maintenance & Updates
Keep your WordPress core, plugins, and themes up-to-date to ensure security and compatibility.
Security Monitoring & Protection
Regular security scans, malware removal, and protection to keep your site safe.
Performance Optimisation
Improve site speed and efficiency with expert optimisation techniques..
Bug Fixes & Troubleshooting
Quick resolution of any issues to keep your site functioning without interruption.
Why Choose US TO SUPPORT YOUR WEBSITE
Expert Help When You Need It Most
Your business doesn’t stop, and neither should your website. Our WordPress support team is ready to jump in whenever you need help, whether it’s a quick fix or ongoing care. Here’s why clients trust us:
Responsive Support
We’re available 24/7, always monitoring your website. If for any reason you need support, you can talk to us anytime.
We’re Expert WordPress Specialists
Our in-depth knowledge of WordPress means that 9 times out of 10, we know about an issue long before you do with our proprietary automated monitoring systems that alert us to potential problems and fix them before anyone notices.
Proactive Care
We don’t just fix problems. We prevent them from recurring with regular monitoring and updates.
We had an issue with our payment provider. Our account got hacked and website sales had to be stopped. While not in the responsibility of NinjaWP, we got in touch to let them know what had happened in case it affected the site. Within 15 minutes, NinjaWP had saved the day, adding a new payment processor to our site, to keep sales going. The response time was incredible, especially considering it was so late in the evening (about 11pm) and the advice offered was fantastic and easy to understand considering I’m a complete technophobe.
Richard Apps – Bio Pellet Solutions